Pošiljka & Dostava

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Pošiljka & Dostava

Shipping is FREE on your first order, with no minimum spend.

For subsequent orders, shipping is FREE when your order is €28 or above (after discounts). Orders under €28 will be charged €4 for shipping. Shipping costs are converted to local currency based on the daily exchange rate.

Courier and express shipping rates will be calculated at checkout.

Some products, like fragrances and haircare, require special handling due to their flammable nature and heavy weight. A small charge may be applied when your order contains fragrances or haircare. Read more

Ob prejemu potrdila o plačilu, bomo vaše naročilo odposlali v roku 24 ur, vam pa bomo poslali potrdilo o oddani pošiljki preko elektronske pošte. Svoji pošiljki lahko tudi vseskozi sledite na naši spletni strani, če kliknete preveri stanje naročila.


Približen rok dostave

Cost* Večja mesta Večina krajev Oddaljeni kraji Potreben podpis?
Navadna dostava FREE for orders over €28,52 (after discounts)
€4,75 for orders below €28,52 (after discounts)
6-8 postal days 8-10 postal days 10-14 postal days Da
Courier Delivery with Prepaid VAT*
(UK & Ireland)
Final cost calculated at checkout 4-6 postal days 7-10 postal days Up to 14 days Da
Postal Delivery with Prepaid VAT*
(Most EU Countries)
Final cost calculated at checkout 6-8 postal days 8-10 postal days Up to 14 days Da
Izključno naročila vonjav 10% of order total. Maximum charge: €9,51 7-10 postal days 10-12 postal days 12-14 postal days Da
Haircare Products Haircare products over 250ml are charged between US$2 - US$15 depending on size 7-10 postal days 10-12 postal days 12-14 postal days Da

*Please note that all costs are converted to local currency based on daily exchange rate.


Navadna dostava

You can expect to receive your order via standard shipping within 6-8 days to major cities, 8-10 days for other destinations and 10-14 days for more remote areas. If you have not received your order after 14 business days please contact us.

Če ni nikogar doma čez dan, da varno prevzame paket ob dostavi, predlagamo Vam dostavo paketa na Vaše delovno mesto.


Fragrance-only Surcharge

We have a 10% surcharge of the 'Item Total' on fragrance-only orders, with maximum charge of no more than €9,51. This is because they are classified as 'dangerous goods' by International Air Regulations and require special handling.

To waive this surcharge, add any non-fragrance item to your order.

Shipping costs are converted to local currency based on the daily exchange rate.

Haircare Surcharge

Larger haircare products are considered "heavy goods," that require special handling, thus incurring a surcharge.

The surcharge applies to haircare items of 250ml or more, as shown below:

Haircare Volume Surcharge per Item
Below 250ml NO SURCHARGE
250ml US$2
300ml US$3
400ml US$4
500ml US$5
600ml US$6
700ml US$7
800ml US$8
900ml US$9
1000ml US$10
1100ml US$11
1200ml US$12
1300ml US$13
1400ml US$14
1500ml US$15

* Surcharges are converted to local currency based on daily exchange rate


Courier Delivery with Prepaid VAT

Naročila poslana v naslednje države se lahko pošiljajo s posebno kurirsko službo.. This applies only to orders that do not contain fragrances and some home scents.

List of Countries with Prepaid VAT Courier Delivery
United Kingdom Ireland

Postal Delivery with Prepaid VAT

Orders shipped to the following countries can be shipped using a special postal service.

List of Countries with Prepaid VAT Postal Delivery
Austria Finland The Netherlands
Belgium Greece Poland
Bulgaria Hungary Portugal
Croatia Latvia Romania
Cyprus Lithuania Spain
Czech Republic Luxembourg Slovenia
Estonia Malta

Vsi DDV in davki so pri uporabi tovrstne službe plačani vnaprej, tako da doplačilo ob prevzemu ni potrebno. Obenem to zmanjšuje verjetnost zamud zaradi carinskih pregledov, tako da se boste izognili morebitnim zamudam.

Toplo priporočamo uporabo kurirske službe za pošiljanje daril, saj se tako prejemniku ne bo treba ukvarjati s stroški DDV-ja. Lahko pa se boste tudi prepričali o dostavi s pomočjo naše strani za sledenje naročilu.

Imeli boste tudi dostop do naprednega sledenja naročilu, kar vam bo omogočilo tudi, da boste videli potrdilo o dostavi pošiljke.


DDV, davki in obveznosti

Pošiljamo v 200 držav po svetu.

Peko 90% naročil je dostavljenih brez dodatnih carinskih stroškov, še posebej v ZDA, Avstralijo in na Novo Zelandijo.

V primeru, da vam DDV ali dodatne davke ob dostavi naročila zaračunajo vam bomo stroške povrnili. Stroške plačujemo povsem po lastni izbiri, saj stroškov DDV-ja nismo zavezani pokriti.

Za povračilo stroškov prosimo, da prevzamete paket in plačate morebitne davke in zadržite račun. Nato lahko vložite DDV terjatev na naši spletni strani in mi vam bomo povrnili celoten znesek. Vse zahteve za povrnitev stroškov morate oddati v roku 6 mesecev od datuma naročila.

Please note that this service is not available for orders shipped to China, Japan, New Zealand, Australia, Singapore, Brazil, Argentina, UAE, Oman, Norway, Egypt and Thailand.

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